FAQ's

FAQ'S FOR ALTERNATIVE BUILDING CONCEPTS INC. IN WEST VIRGINIA

Frequently Asked Questions

Foundation Questions

Q. Do you repair foundations?

A. Foundation repair and stabilization is a large section of the company.
Alternative Building Concepts, Inc. is best known for it’s repair and stabilization procedures.

Q. What system do you use in foundation repair?

A. We use the AB Chance® Helical Foundation Repair System. They are # 1 in the world and have been in existence for almost 100 years. They hold several patents and are the only foundation repair procedure that meets/exceeds local, state, and national building codes.

Q. If there are cracks in block / brick or if a wall is bowing, is this an area to be concerned with?

A. Any type of crack in block, brick, solid pour or stucco, etc. is an area of concern. You must first identify the nature of the crack before you can recommend the type of repair that is needed, but any crack should be checked by a foundation repair specialist.

Q. Do you install new construction supports?

A. Yes, we install the AB Chance® New Construction Vertical piers.
AB Chance® 30 Year Warranty Questions

Q. What does the 30-year Warranty cover?

A. The Warranty applies only to the CHANCE® Helical Products and their physical hardware.

Q. What am I guaranteed under the Warranty?

A. Chance® warrants the Underpinning System and/or Products will be free of defective materials for 30 years from date of installation of the Underpinning System. If the Underpinning System or materials fail to perform as intended, Chance® will repair or replace the defective materials or Underpinning System free of charge.

Q. Can I choose the installer?

A. To obtain the 30 year Warranty, the Underpinning System must be installed by a Chance® Certified Installer. If the Underpinning System is not installed by a Chance® Certified Installer, the Warranty period will be limited to one (1) year from the date of installation of the Underpinning System.

Q. What if I am not the Original Property Owner....can the Warranty be transferred to me?

A. Yes, the original Property Owner can transfer and assign the Warranty to any new Property Owner who has legal title to the property. In order for the transfer to be valid, the original Property Owner must complete the transfer section located on the Product Warranty Certificate.

Q. Is there any time limit imposed on the transfer of the Warranty?

A. Yes, the Warranty must be transferred within ninety (90) days of closing.
Miscellaneous Questions

Q. Do you work with waterproofing and drainage systems?

A. We work with many different styles of waterproofing and drainage. We design a system according to the individual need.

Q. Are you a licensed Contractor?

A. Yes, we have three (3) licenses which we hold in the state of West Virginia. The three are Residential, Commercial and Multi-Family dwellings.

Q. How long have you been in business?

A. Over 43 years in this field. Over 140 years of combined experience.

Q. Do you give free estimates?

A. Most estimates are free. However, on the estimates that there is a charge, the company will reimburse that cost if we are awarded the job.

Q. Do you do residential, commercial, and industrial work?

A. We do all phases of residential, commercial, and industrial work.

Q. Do you build houses or do renovations of residential or commercial?

A. We do both. We are a renovating company and are capable of both. We have our own design team and we start from the ground up. Our goal is always to make sure that the customer’s needs are met and that the end product looks like it has always been there.

Q. Do you know anything about lead safety?

A. Yes, we are an EPA recognized Lead 3 Company. Our certification number is NAT 55127-1.

Q. Are you insured?

A. Yes, we are fully insured.

Q. Is your company or are your men required to take part in continuing education?

A. Yes. Both our field team and management take part in continuing education.

Q. Are your men supervised?

A. Yes, our men are always supervised. There is always a lead person on the project.

Q. Do you use subcontractors?

A. Occasionally we will use a subcontractor but it is only subcontractors that we have worked with for years and have full confidence in. All subcontractors we use are licensed and insured.

Q. Why do you use the slogan “Leaders in Construction, Followers of Jesus”?

A. We do not use the slogan “Leaders in Construction, Followers of Jesus” to try and gain business in any religious area. We use this as a personal testimony to allow people to know, if they contact us, who we are, what we stand for, and that we will not try and engage in any type of shady behavior.
CTi Questions

Q. What is Concrete Technology Inc.'s product?

A. CTi's product is a color integrated, modified acrylic cement product made of Portland cement, silicon and modified resin corresponding agent.

Q. What warranty is involved?

A. CTi offers a residential warranty.

Q. What colors does it come in?

A. We have a variety of standard colors to choose from. However, we can custom produce any color you wish for a minimal extra charge.

Q. How long does it take to do a job?

A. An average job will take 2 to 3 days. Larger, more complex jobs may take longer.

Q. What does it look like?

A. CTi's system can achieve a look, texture and color of any type stone or look you require. A base coat is applied that fixes any imperfections in the original concrete. A design is then laid over it and a hopper gun shoots on a textured layer over that. A final clear coat is put over the system that is nonporous and protects it as well as makes it very easy to maintain. Mold, mildew, motor oil, etc. can be sprayed off with a regular garden hose. According to which interior or exterior system is used the CTi system tries to achieve any look requested.

Q. Is CTi resistant to any foreign objects?

A. CTi is resistant to mold, mildew, motor oil, alkaline, freeze/thaw, fade, heat, stain, etc.

Q. Are there different sealers for different products?

A. CTi offers a variety of sealers, such as aqua seal for interior floors and PVA, residential sealers for CTi, commercial sealers for residential and commercial products, and industrial sealers. Whatever your need, CTi will have the appropriate sealer.
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